Cross Feature Icon
Try For Free Contact Sales Search icon
Try For Free Contact Sales Search icon

Building Commitment-Based, Cross-Departmental Collaborations.
A Case Study In KPI Governance

Industry

Healthcare

Company size

Mid-market

Teams

Company-wide

Products used

Products used

Enterprise

In this story

Book a Demo
Kathleen Geyer
Kathleen Geyer
Data Analyst & Research Coordinator
"PRESTO offers a quick and easy way to stay on top of all my cross-departmental relationships giving me the non-confrontational reporting package I need to propose improvement opportunities in service levels & interactions"

Building Commitment-Based

Since 2020, Our team at TOPP Tactical Intelligence Ltd of London has been dedicated in supporting Ohio-based behavioural health agency Alvis 180 in bringing a continuous improvement culture to its organization via an enhanced business process management program.

Cross-Departmental Collaborations

Since 2020, Our team at TOPP Tactical Intelligence Ltd of London has been dedicated in supporting Ohio-based behavioural health agency Alvis 180 in bringing a continuous improvement culture to its organization via an enhanced business process management program.

A Case Study In KPI Governance

Since 2020, Our team at TOPP Tactical Intelligence Ltd of London has been dedicated in supporting Ohio-based behavioural health agency Alvis 180 in bringing a continuous improvement culture to its organization via an enhanced business process management program.

Results to date

42 teams mapped

42 teams mapped

among the in-scope business which included the core 3 key divisions

50 processes

50 processes

from the Behavioural Health business line focusing on productivity & quality

21 KPIs created

21 KPIs created

capturing daily commitment activity and reporting monthly to 10 middle & senior level managers focusing on improvement opportunities

25 monthly hours saved!

25 monthly hours saved!

An estimated 25+ hours per month of administrative activities were eliminated from PRESTO's easy-to-use capture & reporting automation

4 PRESTO KPI Manager users trained

4 PRESTO KPI Manager users trained

Using the quality team as a central point, 4 primary platform users became the KPI tracking and reporting experts responsible to meet monthly with the Alvis CEO and COO

2.5 hours dedicated

2.5 hours dedicated

Initial training on the PRESTO KPI Manager platform included a weekly 30-minute session with the 4 key users. In total, 2.5 hours was all that was needed to see the team completely independent

Turning Lives Around

Play Button

Get Started in Seconds

Book a Demo Get Started
Get Started Image

Website Update in Progress celebration

We're actively updating this website throughout January and February, with a full refresh expected in March. If you're looking to purchase Presto, explore detailed product information, or access existing content, please visit our current website here:

👉 prestocontinuousimprovement.com

Thank you for your patience — exciting updates are on the way.

Go to Current Live Website (Retiring Soon)